Contact GPadTester

Support Communication Channels

For all inquiries, please reach out through our official administrative email address: contact@gpadtester.io.

Because GPadTester is maintained as a focused web utility without a dedicated call center, email serves as our primary record of communication. Inquiries are reviewed in the order received, with priority given to reports involving website functionality, browser compatibility breaks, or legal inquiries.

Reporting Controller and Browser Bugs

If a controller fails to register or produces anomalous axis readings within a supported browser, detailed technical feedback helps us refine our visualization routines. When submitting a hardware report, please include the following diagnostic details:

Providing accurate technical details allows us to determine whether an anomaly stems from a browser implementation difference, an operating system driver limitation, or an unmapped button configuration in our interface.

• The specific operating system and version (such as Windows 11, macOS Sequoia, Ubuntu Linux, Android, or iOS).
• The browser name and release build number (such as Chrome 130, Firefox 132, or Safari 18).
• The exact brand and model of your controller, along with connection type (USB cable, proprietary wireless dongle, or Bluetooth).
• The Gamepad ID string displayed at the top of the testing screen, if the browser detects the device.

Privacy and Advertising Inquiries

If you have questions regarding the display advertising served on our website, your consent choices under European or regional data privacy laws, or our server infrastructure, please specify Privacy Inquiry in your subject line.

You may also update your advertising preferences at any time through the consent management interface presented on your first visit, or through Google Ads Settings.

Operational Scope and Response Expectations

GPadTester is provided as a free public utility. We endeavor to respond to standard inquiries within three to five business days. Please note that GPadTester does not offer personalized hardware repair guidance, custom soldering advice, or technical support for commercial gaming titles.

Official business communications, legal notices, and compliance notifications must be directed to contact@gpadtester.io. We do not accept physical mail or unsolicited promotional offers.